Based on the Consumer Protection Code, we have created an Exchange and Return Policy that meets your needs. The present conditions of purchase and sale are the contracting clauses by adhesion that you, the consumer, must assume for the purpose of the purchase you wish to make.

Our commitment to our customers is a priority. Therefore, CELESTE guarantees security and tranquility during the relationship with the customer, especially when registering personal data. It is important to point out that celestecomvc.com.br does not use the registration to send advertising material without prior authorization, nor does it disclose personal data to other institutions under any circumstances, except in strict compliance with court orders.

CELESTE's main intention is to use the information so that it is possible to provide an exclusive, comfortable, continuous and safe service.

1. WHAT INFORMATION WE OBTAIN During the purchase process, CELESTE asks for some personal information such as your name, email address and other information, so that it can offer you a unique service.

 

2. WHAT ARE “COOKIES” AND WHY THEY ARE USEFUL Cookies are small files sent to your computer that are a very important tool for tracking the user's navigation, making personalization and purchase services easier and faster. Cookies are used to provide differentiated services, remembering who you are and what are your browsing habits, site frequency and areas of greater access.

 

3. HOW THIS INFORMATION WILL BE USED

All information collected during the registration process will be used by CELESTE to personalize our service with you. This includes personalization services, online shopping, and other types of services. By getting to know you better, CELESTE will be able to provide you with more relevant content and services according to your preferences.

The information may also be used to generate general statistical data for informational purposes.

When registering at celestialcomvc.com.br, users will have the option of receiving or not receiving offers, prior notices of promotions, beginning of collections, and other information in their e-mail account, and, at any time, this option can be changed by the user.

Personal information will not be sold or provided to third parties (except in strict compliance with court orders).

 

4. WHO HAS ACCESS TO THE INFORMATION COLLECTED

The data collected by the celestialcomvc.com.br website is exclusive to the website itself. This data will not be sent to other institutions (except in strict compliance with court orders).

5. HOW WE TREAT YOUR FINANCIAL INFORMATION

CELESTE will keep all its information regarding purchases confidential, committing itself not to commercialize them.

The celestialcomvc.com.br website does not retain credit card numbers, and it is necessary that, with each purchase, you enter the card number to be used. It is important to point out that during this data transmission process you will be in a secure e-commerce environment guaranteed by one of the best security companies, Pagar-me.

 

6. SAFETY PRECAUTIONS AND USE GUIDELINES Your account information is password protected so that only you have access to your information.

Your password is secret and we recommend that you do not reveal it to anyone. Our website will not ask, under any circumstances, by email or telephone, for your personal password or data relating to your credit card (it will be the user's responsibility to disclose your password, except in the event of loss or theft of document), if this happens, immediately inform celestecomvc.com.br.

Remember to disconnect your account from the site as well as close your browser window when you are finished browsing the Internet. This ensures that other people do not have access to your information and correspondence if you share a computer with someone or are using a computer in a public place such as a library or public Internet access location.

Thanks,

Celeste.